> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.simpego.ch/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Building insurance -> How should I proceed in the event of a claim?

Use our claim form and send it via email to [claims@simpego.ch](claims@simpego.ch) or contact us at [+41 58 521 11 11](+41 58 521 11 11). This number is valid for regular claim reports as well as an emergency number for 24h assistance.