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# How do I report a claim under the travel insurance?


### How do I report a claim under the travel insurance?

Travel insurance claims are processed by our partner, TAS Versicherungen AG (TAS).

### 📞 In case of emergencies or assistance requests:
Call the TAS operations centre immediately on [+41 58 827 59 95](+41588275995) (available 24/7).

###### 🚨 Important: 
Medical emergencies and breakdowns must be reported by phone – even if you are back home by now.

###### 📝 Online claims reporting:
You can report the following cases online:
*  Trip cancellation before departure
*  Cancellation of event tickets
*  Trip change after departure
*  Assumption of the deductible for rental vehicles

🔎 For quick processing, please have the following documents ready:
*  Confirmations
*  Bills
*  Further documents relating to the claim
*  Your insurance policy

### 📌 Report your claim online now:
[=> Go to online claims reporting](https://www.simpego.ch/en/services/claims-service/travel)