> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.simpego.ch/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I can't go on my booked football weekend – what now?

If you are unable to travel for an insured reason (e.g. illness or accident), simpego will cover the cancellation costs, including admission tickets.