> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.simpego.ch/sitemap.xml
> Use this file to discover available pages before exploring further.
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# When do I have to report a chronic illness?

If you know that your pet suffers from chronic illnesses and has had treatment for these in the last 2 years before the start of the insurance, you must include the additional option “Pre-existing conditions” in your contract. On the other hand, the treatment costs are not covered.