Conclusion

• Can I insure my interchangeable number plates with simpego?

  Yes, you can with BasisDrive This option is not yet available for the flexible billing models FlexDrive and BonusDrive. If you want to insure your car, delivery van or motorcycle with a variable number plate, please first create an offer online for the main vehicle, which is subject to a premium. As soon as you have an offer number, you can contact us by phone on +41 58 521 11 11 or by e-mailPopular

• I need customs plates, how do I proceed?

  Simpego only insures vehicles that have already been cleared through customs and imported into Switzerland.Popular

• I would like to conclude a contract with simpego, how do I proceed?

  Use our online premium calculator for car insurance and motorcycle insurance for an individual quote. You can then conclude the insurance contract directly online. After the purchase, the electronic insurance certificate is sent to the Road Traffic Office. You can redeem your vehicle from the start date of the insurance contract at the road traffic office. You will receive your insurance documents from us by e-mail afterwards.Popular

• How long does it take for the insurance certificate to be ready at the road traffic office?

  We usually send your insurance certificate electronically to the relevant road traffic office within 24 hours (Monday to Friday) of taking out the policy. 📌 Important: If you need the certificate faster, call us: + 41 58 521 11 11 Even if the certificate has already been sent, it is only valid from the inception of insurance. insurancecertificate certificatePopular

• I would like to insure my campervan or van, how do I do that?

  Standard Campervans (e.g. VW T-Series, Mercedes Vivano, Mercedes Marco Polo etc.) can be selected directly in our online premium calculator and the premium calculated. If you want to insure a camper with a custom body, select the appropriate vehicle base and declare the value of your custom body as attachments and fixtures.Some readers

• I currently still live in England. In a few months, I will move to Switzerland and take my car or motorbike with me. How can I insure my veh

  The vehicle must be declared to the Swiss customs office when it is imported into Switzerland. The customs office assigns the vehicle a master number and, in particular, issues the inspection report (Form. 13.20 A), which is later required for the registration inspection. As soon as you have completed these formalities, you can take out an insurance policy with simpego . Use our online premium calculator car insurance or motorcycle insurance for an individual quote. Afterwards, you can concludeSome readers

• How much is the premium for my car?

  With our premium calculator you have the possibility to calculate an offer easily and quickly. You can then conclude the insurance contract directly online.Some readers

• I can’t find my car or motorbike in the list so I can calculate my premium.

  Please contact our Customer Solution Center.Some readers

• I am no longer satisfied with my current insurer and would like to switch to simpego. What is the best way to do this?

  Your current policy ends date and cancellation period can be found in your current policy. Use our online premium calculator for car insurance and motorcycle insurance for an individual quote and set the insurance start date according to your cancellation date. You can order a pre-printed cancellation form by e-mail at service@simpego.ch.Few readers

• I would like to insure my oldtimer, youngtimer or classic car with Simpego. How do I proceed?

  Calculate your individual quote on our special online premium calculator (premium calculator) for classic car insurance. Afterward, you can conclude the insurance contract directly online.Few readers

• Can I insure my replacement sign with simpego?

  Yes, this is possible with BasisDrive. This option is not yet available for the flexible billing models FlexDrive and BonusDrive. If you want to insure your car, delivery van or motorcycle with a removable number plate, please first create an offer online for the main vehicle, which is subject to a premium. As soon as you have an offer number, you can contact us by phone on +41 58 521 11 11 or by email at service@simpFew readers

• How much will the premium be for my car?

  Our premium calculator allows you to quickly and easily calculate a quote. ⇨ Get a quote for car insurance now You can then take out the insurance policy directly online.Few readers

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Contract

• I would like to retroactively change my comprehensive insurance to partial cover at the beginning of the contract. How do I proceed?

  Please contact our Customer Solution Center at +41 58 521 11 11 (+41 58 521 11 11) or by email at service@simpego.ch, and we will be happy to assist you.Popular

• I have bought a new car or a new motorbike and would like to adjust the policy accordingly. How do I proceed?

  Use our online premium calculator car insurance and motorcycle insurance for an individual quote. Conclude the new contract directly online. We automatically trigger the insurance certificate in the background.Popular

• I would like to convert my partial casco into a fully comprehensive casco. What do I have to do?

  Please contact our Customer Solution Center by email at service@simpego.ch or by calling +41 58 521 11 11 (+41 58 521 11 11), and we will be happy to assist you.Popular

• How can I change insurance if I am now insured with another insurance company?

  After you have calculated a quote easily and without obligation, there is the possibility to confirm it directly online. Through the confirmation, the electronic insurance certificate is sent to the road traffic office. You can make the transfer of the vehicle registration document by mail. Copy your vehicle registration document and send the original by mail to the nearest road traffic office in your canton.Popular

• We have moved. Where can I report the new address?

  Please contact our Customer Solution Center by email at service@simpego.ch or by calling +41 58 521 11 11 (+41 58 521 11 11), and we will be happy to assist you. A new electronic insurance certificate is only required in the event of a change of canton.Popular

• My lease has expired and I would like to change my policy from fully comprehensive to partially comprehensive. How do I have to proceed?

  In order to make the requested contract change, we need a confirmation from the leasing company. Please contact our Customer Solution Center by email at service@simpego.ch or by calling +41 58 521 11 11 (+41 58 521 11 11).Popular

• I would like to change my comprehensive insurance to partial cover. What do I have to do?

  Please contact our Customer Solution Center by email at service@simpego.ch or by calling +41 58 521 11 11 (+41 58 521 11 11) and we will be happy to assist you.Popular

• An acquaintance told me I need to organise a green card with the insurance company before I go on holiday. Why do I need it?

  The purpose of the insurance document known as a green card is to certify, upon entry into a foreign state, that the vehicle designated on the card has sufficient liability insurance coverage. (Source: Natioanles Insurance Office Switzerland) Whether or not you need a green card for your destination can be found on the National Insurance Office map. Note: The green card is not accepted in Kosovo and border insurance must be purchased in any case. To receive a green card, contact our CustomePopular

• I have inherited my grandfather’s car or motorbike. Is the policy transferable?

  An insurance contract is always personal and therefore cannot be transferred. Use our online premium calculator car insurance and motorcycle insurance for an individual quote. Afterwards you can conclude the insurance contract directly online. In order for you to report the change of owner to the Road Traffic Office, we simultaneously trigger electronic insurance certificate. If you also take over the license plates, the road traffic office of your canton will require the “license platPopular

• I would like to take over my aunt’s policy. Is that possible?

  An insurance contract is always personal and cannot be transferred. You have the possibility to calculate your personal offer, which you can also confirm immediately. So that you can report the change of owner to the road traffic office, the electronic insurance certificate is triggered at the same time. If your aunt is also insured with simpego, the contract can be cancelled by our Customer Solution Center. Otherwise, we will be happy to provide you with a prefabricated cancellation foPopular

• How do I get a green card (international insurance card)?

  Please contact our Customer Solution Center by email at service@simpego.ch or by calling +41 58 521 11 11 (+41 58 521 11 11). You will receive your green insurance card by mail or by email.Popular

• I will be selling my car or motorbike in the near future. What do I have to do?

  As soon as you have handed in your license plate to the Road Traffic Office, you can notify us of the sale of the vehicle at service@simpego.ch or by calling +41 58 521 11 11 (+41 58 521 11 11). We will cancel your contract and refund any unused premium.Some readers

• I’m going abroad for a few months and want to hand in my motorbike’s licence plates. What do I have to do?

  In case of temporary deposit of the license plates, there will be no proportional refund of the insurance premium. If you are depositing the license plates for longer than 6 months, please contact our Customer Solution Center at +41 58 521 11 11 (+41 58 521 11 11) or by email at service@simpego.ch.Some readers

• How can I add additional drivers to the policy by name?

  Additional drivers do not have to be recorded by name. The group of drivers is not restricted. If a driver under 25 years of age causes a liability claim, an additional deductible of CHF 1000 will be charged. If you already know at the time of contract conclusion that there are drivers under 25 years of age, you can declare them at the time of conclusion. This means that the additional deductible of CHF 1000 does not apply even if the claim was caused by a driver under 25 years of age. This aSome readers

• I am travelling and would like to have a European accident report. Where can I get one?

  Please contact our Customer Solution Center by email at service@simpego.ch or by calling +41 58 521 11 11 (+41 58 521 11 11). You will receive your European accident report either by mail.Some readers

• Should I deposit the licence plates of my motorbike in winter?

  The motorcycle insurance premium already considers that you cannot drive every day of the year. Therefore, for the temporary deposit of the license plates, the premium is not refunded proportionally. It therefore makes sense to keep the license plates throughout the year. This way, you can also enjoy beautiful winter days on your motorcycle. If you want to deposit the plates for longer than 6 months, please contact our Customer Solution Center at +41 58 521 11 11 (+41 58 521 11 11) or by emailSome readers

• How do I insure a new vehicle? I don’t have a licence plate yet.

  Use our online premium calculator for car insurance and motorcycle insurance for an individual quote. You can then conclude the insurance contract directly online. We will automatically send the required insurance certificate to the responsible road traffic office in the background. Afterward, you can obtain the license plates there.Some readers

• I am taking over the car or motorbike and the licence plate from my spouse. Do we have to do anything?

  An insurance contract is always personal and therefore cannot be transferred. Use our online premium calculator car insurance and motorcycle insurance for an individual quote. Afterwards you can conclude the insurance contract directly online. In order for you to be able to report the change of owner to the Road Traffic Office, we simultaneously trigger the electronic insurance certificate. In addition, the road traffic office of your canton will require the “Kontrollschilder AbtretungsFew readers

• How long am I committed to simpego when I sign a contract?

  Simpego exclusively offers annual contracts. The insurance is concluded for the duration of one year and is tacitly renewed for a further contract year, provided that neither contracting party cancels before the end of the contract year. Optionally, you can include the right of daily termination for each contract with us and thus terminate the contract at any time with a notice period of 24h.Few readers

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Scope of insurance

• My leasing has expired and I would like to change my policy from fully comprehensive to partially comprehensive insurance. How do I proceed?

  In order to make the desired contract changes, we require confirmation from the leasing company. Please contact our Customer Solution Centre by emailing service@simpego.ch or calling +41 58 521 11 11.Few readers

• I would like to upgrade my partially comprehensive cover insurance to collision cover insurance. What do I need to do?

  Please contact our Customer Solution Center by email at service@simpego.ch or call +41 58 521 11 11 and we will be happy to help you.Few readers

Claim

• I had an accident with my car. How do I report the damage?

  If you have had an accident or damage with your vehicle, you can report the damage to us online 24/7: ⇨ Vehicle insurance claimFew readers

• I have caused damage to another person's vehicle. What should I do now?

  If you have collided with another vehicle, you can report the damage to us using our online claims form: ⇒ Report a collision with another vehicleFew readers

• Collision with a deer – what should I do?

  In the event of a wildlife collision, please report the damage to us using the following form: 🔗 Damage report: collision with an animal ⚠️ Important: After a collision with an animal, you must immediately notify the gamekeeper or the police.Few readers

• I had a collision with an animal – how do I report it?

  You can report the incident quickly and easily here: 🔗 Report collision with an animal Wildanimal LivestockFew readers

• Report hail damage to your car

  Report your hail damage quickly and easily online: 🔗 Report your damage nowFew readers

Cancellation

• How can I cancel my car insurance?

  You can conveniently terminate your contract at the end of the contract period by sending an email to service@simpego.ch or via the cancellation form.Some readers

• My car insurance was cancelled after a claim – what should I do?

  My car insurance was cancelled after a claim – what should I do? According to Art. 42 of the Insurance Contract Act (VVG), both the insurer and the policyholder may terminate the contract after a claim. This regulation is set out in the General terms and conditions of insurance (T&Cs), Art. A3 para. 4. Do I have to re-register my vehicle? Yes. Be sure to note the deadlines in your cancellation letter. Your vehicle mustFew readers